Unemployment Office

The unemployment insurance (UI) program in Alabama is supervised by the Department of Labor . The Unemployment Insurance Agency handles all UI claims. The agency was developed to help residents of Alabama with all aspects of employment, such as finding employment, applying for UI benefits, or obtaining worker’s compensation for injuries sustained in the workplace.



In Alabama, you must be completely or partially unemployed through no fault of your own to qualify for UI benefits. You must be available to work, physically able to work, and actively seeking employment. As part of your application, you must provide an explanation for the reason of your unemployment. In some cases, you will need to provide supporting documentation in the form of a letter or notice of separation from your last employer. Similarly, you will need to register with the Alabama Career Center in order to prove that you are actively seeking new job opportunities. In the case that you are partially unemployed, you must report all of your earnings up until the day that your application is sent and afterwards as well. The only condition is that you must be earning less than your weekly benefit amount to qualify for UI benefits if you are working part-time hours.

Monetary Eligibility Requirement

If you wish to satisfy this requirement, you must have earned enough wages in your “base period” to be eligible for UI benefits. The base period is a 12-month period, which consists of the first four quarters out of the last five completed quarters of the calendar year. In particular, you must have earned wages in two out of the four quarters, and your total wages must be equal to or greater than 1.5 times the most wages earned in one quarter, which is known as your “high quarter.” Moreover, you must calculate the average of your two highest quarters, and this amount must be equal to or greater than $1150. If you do not meet these monetary requirements, you are not considered qualified for UI benefits.


The base period is also used to determine your weekly and monthly maximum benefit amounts. In Alabama, you cannot receive more than $265 per week in UI benefits, and you will not receive less than $45 per week. In both cases, your UI benefits will be paid to you on a weekly basis, but you must submit a weekly request for payment for each week that you wish to receive UI benefits. However, you can take advantage of the UI program for a maximum of 26 weeks within one benefit year, which is defined as a period of 365 days. In addition, your payments will be sent through direct deposit or to a prepaid debit card. If you choose the latter, the Alabama Vintage debit card will be sent to you within one week of processing your claim.

How to File a Claim

The process of applying for UI benefits online is simple and easy. However, you can also choose to file a claim by telephone if you do not have access to a computer or the internet. You can access the interactive voice response system by calling 1-866-234-5382. Before you can start the application process, you will need your Social Security Number (SSN) and the details of your separation from employment, including the name, address, and contact information of your last employer.

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Alabama Department of Labor 649 Monroe Street Montgomery, AL 36131 (334) 242-8003 View Website Unemployement Claim File