Unemployment Office

The Alaska Department of Labor and Workforce Development is responsible for providing financial assistance through an unemployment insurance (UI) program to residents of the state. The UI Division handles all UI claims and inquiries regarding all aspects of the UI program.



Before you can qualify for UI benefits, you must be prepared to explain the reason for separation from employment. In specific, you must be completely or partially unemployed through no fault of your own. At the same time, you must be willing to work, available to take on full-time employment, and actively seeking new job opportunities. Moreover, you must have worked in Alaska for the 18 months preceding the date of your claim. If you are partially employed, you are permitted to earn a maximum of $50 per week before incurring a penalty. Thereafter, a $0.75 deduction will be applied for each dollar that exceeds this limit.

Work Search Requirement

You must register with a job matching system known as ALEXsys. You have the option of either creating a resume or posting a pre-existing version through this system. Similarly, you must prove that you are making an effort to find employment by maintaining a work search record. This document should provide the details of your attempts to make contact with potential employers. In particular, you must contact at least one potential employer for each week that you wish to receive UI benefits.

Monetary Eligibility Requirement

To satisfy this requirement, you must have earned enough wages in your “base period” to be eligible for UI benefits. The “base period” consists of the first four quarters out of the last five completed quarters of the calendar year. In specific, you must have earned a minimum of $2500 in total wages in two quarters. However, you can qualify for an “alternate base period” if you have not earned enough wages in the regular base period. The alternate base period will consist of the last four completed quarters of the calendar year. In any case, the earnings from one of these periods will be used to determine your weekly and maximum benefit amounts.


In Alaska, you cannot receive more than $370 per week or less than $56 per week in UI benefits. Additionally, you can benefit from these payments for a maximum of 26 weeks in one benefit year. In general, one benefit year is a specific 52-week period; however, it can be made up of 53 weeks in some cases.

How to File a Claim

It is important to submit a UI claim as soon as you become partially or completely unemployed. This way, you can ensure that you are compensated for each week of unemployment. You can choose to apply online or by telephone; you will need to contact the main UI claim center at 1-888-222-9989 and use the automated system known as VICTOR. Before you can start the application process, you will need the following items:

  • Social Security Number, address, and telephone number
  • Employment history from the last 18 months, which includes the names, addresses, and telephone numbers of all your previous employers
  • Banking information if you wish to receive your payments through direct deposit

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Alaska Department of Labor and Workforce Development Employment Security PO Box 111149 Juneau, AK 99811 (907) 465-2712 View Website Unemployement Claim File