Unemployment Office

In Colorado, the unemployment insurance (UI) program is designed to provide temporary financial assistance for individuals who have been negatively impacted by an economic downturn. The UI program is managed by the Colorado Department of Labor and Employment.



The most important eligibility requirement is based on your reason for unemployment, which must be no fault of your own. In some cases, you are considered eligible for UI benefits if you have quit your job or you have been fired; however, the causes must be related to domestic violence, harassment in the workplace, or unsafe working conditions. Apart from these “good causes,” you will not be eligible for benefits if you have voluntarily become unemployed. In support of your application, your employer will be asked to fill out a questionnaire regarding your separation from employment. Thus, you need to be accurate, detailed, and honest about the details provided in your UI claim.

Work Search Requirement

Next, it is important that you are available to work, physically able to work, and actively seeking employment at the time of your application. As part of this requirement, you must submit a work search record and register with Connecting Colorado, which is the state’s reemployment service program. Through this system, you will also be able to submit your weekly request for payment. For this reason, you will not be eligible for UI benefits if you choose to skip this step in the application process.

Each case is handled on an individual basis, and you will need to know whether you meet the monetary eligibility requirement before you can submit a UI claim. This will be determined based on your earnings from a specific 12-month period known as your “base period.” The base period is made up of the first four quarters out of the last five completed quarters before the date of your application. In this period, you must have earned enough wages to qualify for UI benefits. You can use an estimator to determine how much you are eligible to receive through the UI program. In the state of Colorado, your benefit amount cannot be more than $481 per week or less than $25 per week. In terms of payment, your benefits will be directly deposited onto a prepaid debit card known as the Colorado Automated Payment (CAP) card; this VISA debit card program is sponsored by Chase Bank. However, you will need to serve the one-week waiting period before you can receive payments on your debit card.

How to File a Claim

When filing a claim, the process can take up to six weeks to complete. Thus, you will need to submit an application for UI benefits as soon as you become completely or partially unemployed. There are two ways in which you can file a UI claim. You can apply online or by using the automated telephone system; you can call 1-303-813-2800. In either case, you will receive a PIN by U.S. mail after you have sent your application, and you will need this PIN to access your file and check the status of your claim.

Before you can apply, you will need to gather the correct information to complete the application process. In specific, you will need your Social Security Number (SSN), Colorado driver’s license or identification card, current address, phone number, and the details of your employment history from the last 18 months. In addition, you may be asked to provide supporting documentation before your application can be processed.

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Department of Labor and Employment 633 17th Street, Suite 201 Denver, CO 80202 (303) 318-8000 View Website Unemployement Claim File