Unemployment Office

The unemployment insurance (UI) program is designed to serve as temporary income replacement for individuals who have lost their jobs and are seeking employment. The program is offered by the Department of Labor and Industrial Relations in Missouri. If you have any questions regarding your UI claim, you must contact the Regional Claim Center in Jefferson City.


Eligibility & Benefits

Your eligibility for the UI program will depend on your reason for separation from employment. You must be unemployed through no fault of your own. You must be willing, available, and physically able to take on a job that has been offered to you. In contrast, if you quit your job due to the work or employer, your case will need to be investigated by a UI agent. In general, you must have quit your job due to unsafe working conditions, harassment in the workplace, or other “good causes.” You can also apply for UI benefits if you are working on a part-time basis or your hours have been significantly reduced. In this case, you are considered eligible as long as you are earning less than 20 percent of your weekly benefit amount; if you are earning more than this amount, a dollar-for-dollar deduction will be applied to your weekly earnings. Thus, you must report all of your earnings, including any tips, commission-based earnings, and bonuses.

Monetary Eligibility Requirement

To be eligible under this condition, you must have earned enough wages over the last 12-18 months through employment in the state of Missouri. A specific 12-month period is used to determine your weekly and maximum benefit amount, which is known as your “base period.” This period consists of the first four quarters out of the last five completed quarters of the calendar year. In this period, you must have earned a minimum total of $2250 in wages, and $1500 of this amount must have been earned in one of the four quarters. Thus, you must have earned at least $750 in another quarter of your base period. Moreover, your total wages from your base period must be at least 1.5 times the most wages you made in one quarter, which is also known as your “high quarter.”

Similarly, the total duration of your benefits will be determined using your earnings from your base period. In Missouri, you can receive UI payments for a maximum of 26 weeks, and the maximum benefit amount that any claimant can receive is $320 per week. However, you must submit a weekly certification form for every week that you wish to receive UI benefits, and you will need to serve a one-week waiting period in which you will not be paid and not permitted to work.

How to File a Claim

In order to file a claim in the state of Missouri, you must submit your application online. You will need the following items to complete the application process:

  • Social Security Number
  • Date of birth, address, and telephone number
  • Driver’s license or identification card
  • The name, address, and telephone number of your last employer
  • Exact dates of employment and the reason for separation from your last employer
  • Banking information if you wish to receive payments through direct deposit
  • Report of all earnings, including any wages earned in the week that the application was sent

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Department of Labor and Industrial Relations 421 East Dunklin St. Jefferson City, MO 65102 (573) 751-4091 View Website Unemployement Claim File