Unemployment Office

The unemployment insurance (UI) program is intended to provide temporary assistance to individuals who have lost their jobs and are currently seeking employment. The program is authorized by the Department of Labor and Workforce Development in the state of Tennessee. If you have any questions regarding your UI claim, you will need to contact the main UI Claims Center in Nashville. For your convenience, employment services are offered in both English and Spanish.


Eligibility & Benefits

In Tennessee, the first eligibility requirement states that you must be unemployed due to no fault of your own. Next, you must be physically able to work and available to take on any new job opportunity that is suited to your job skills. In contrast, you may still be eligible if your work hours have been significantly reduced, and you are now working part-time hours. In this case, you can be eligible for UI as long as you are earning less than your potential weekly benefit amount. Moreover, you must be actively seeking employment and maintain a work search record. As part of this work search requirement, you are required to send out a minimum of three job applications per week for each week that you wish to receive UI benefits.

There is also a monetary requirement, which is based on your earnings from a specific 12-month period known as your “base period.” This base period will be determined by taking the first four quarters out of the last five completed quarters in which you earned an income in Tennessee. The quarter in which you earned the highest wages is known as the “high quarter.” Without including this quarter, your total wages of your base period must be equal to six times your weekly benefit amount or greater than $900. Although the weekly benefit amount is determined on a case-by-case basis, your maximum benefit amount can be determined by taking one-fourth of your total wages from your base period. However, this amount cannot be more than the state’s maximum benefit amount, which is currently $275 per week.

The number of weeks you can receive benefits is also dependent upon your earnings from your base period. In Tennessee, you can claim UI benefits for a maximum of 26 weeks in one benefit year, which is a 52-week period. However, you will not receive payments without filing a weekly claim certification for each week that you wish to benefit from the UI program. Thereafter, the payments will be made through direct deposit or through the Tennessee Automated Payment debit card program (TAP).

How to File a Claim

Your first option is to submit an application online, which should take no more than 30 minutes to complete. You can also apply by contacting the UI Claim Center at 1-877-813-0950. You will need to have the following items:

  • Social Security Number, address, telephone number, and personal email address
  • Driver’s license or identification card
  • Employment history from the last 18 months, which includes the names, addresses, and telephone numbers of all your previous employers
  • You must also have the reasons for separation from all previous positions
  • Banking information if you wish to receive payments through direct deposit

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Department of Labor & Workforce Development 220 French Landing Drive Nashville, TN 37243 (615) 741-6642 View Website Unemployement Claim File