Unemployment Office

The unemployment insurance (UI) program was developed to provide short-term compensation for individuals who have experienced and continue to be impacted by a loss of wages due to temporary unemployment. The UI program is authorized by the Utah Department of Workforce Services; therefore, you must contact the main office in Salt Lake City if you have any questions regarding your UI claim.



In the state of Utah, you must completely or partially unemployed due to no fault of your own to qualify for UI benefits. Moreover, you must be ready to work, available to take on full-time work, and actively seeking employment at the time of your application. If you are partially employed, you may still be eligible to receive financial support through the UI program. The only condition is that you are earning less than 30 percent of your potential weekly benefit amount. If you are earning more than this amount, a dollar-for-dollar deduction will be applied to your weekly earnings for any wages that exceed this limit. Most notably, you will not qualify for UI benefits for any week in which you are working 35 hours or more.

Monetary Eligibility Requirement

According to the state UI law, you must satisfy a monetary eligibility requirement that involves using your earnings from the last 12 months before your claim is filed. This 12-month period is known as the “base period,” and it consists of the first four quarters out of the last five completed quarters of the calendar year. In this period, you must have earned wages in at least two of the four quarters, and your total wages must be equal to or greater than $3300 or 1.5 times your high quarter, which is the quarter in which you earned the most wages. In addition, you must have earned at least $1800 in your high quarter to qualify for UI benefits.


Through the UI program, you cannot receive more than $479 per week or less than $26 per week for each benefit payment; however, the average claimant will receive approximately $279 per week as long as he or she continues to meet the eligibility requirements for UI benefits. Similar to your weekly benefit amount, your base period earnings will also be used to determine the number of weeks that you can receive financial support through this program. In specific, you can receive UI benefits for a maximum of 26 weeks in one benefit year (52-week period).

How to File a Claim

You can submit a claim online, or you can complete this step by telephone; all you need to do is contact 1-801-612-0877. In either case, the process will take approximately 30 minutes. However, before you can file a UI claim by telephone or internet, you will need the following personal details:

  • Social Security Number, address, and phone number
  • Driver’s license or identification card
  • Employment history from the last 18 months, which includes the names, addresses, and telephone numbers of all your previous employers
  • The dates of employment, your earnings, and the reasons for separation from all positions held within the last 18 months
  • Banking information if you wish to receive your payments through direct deposit

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Department of Workforce Services P.O. Box 45249 Salt Lake City, UT 84145 (801) 526-9675 View Website Unemployement Claim File